Privacy Policy

1. Who We Are

FlowZone AI (“we,” “us,” or “our”) is a done-for-you AI automation agency operating at flowzone.dev. We build custom workflow automations for small and mid-size businesses using tools such as Make.com, Zapier, Airtable, and other no-code/low-code platforms. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or engage our services.

2. Information We Collect

Information you provide directly:

• Name and email address when you submit our contact or intake form, or book a free AI Audit.
• Business name, website URL, and workflow details you share during onboarding or discovery calls.
• Payment information processed through our third-party payment processor (Stripe). We do not store your full card details.
• Any communications you send us by email or through our website.

Information collected automatically:

• IP address, browser type, device type, and operating system.
• Pages visited, time spent, referring URLs, and other usage analytics.
• Cookies and similar tracking technologies (see Section 6).

3. How We Use Your Information

We use the information we collect to:

• Deliver, manage, and improve our automation services.
• Respond to your inquiries, schedule consultations, and send project updates.
• Process payments and send invoices or receipts.
• Send you service-related communications and, with your consent, marketing emails.
• Analyze website usage to improve user experience and site performance.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information to third parties.

4. Information Sharing

We may share your information with trusted third parties solely to operate our business:

• Service providers: Stripe (payments), Google Workspace (email), Vercel (website hosting), Airtable, Make.com, Zapier, and similar platforms used to deliver your automation project.
• Legal requirements: If required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

All service providers are required to handle your data in accordance with applicable privacy laws.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with legal obligations. Project-related records are typically retained for up to 3 years after the conclusion of your engagement. You may request deletion at any time (see Section 8).

6. Cookies

Our website uses cookies and similar technologies to analyze traffic and improve your experience. These include:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Vercel Analytics).

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

7. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure. We encourage you to use secure connections and avoid sharing sensitive credentials via email.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information (“right to be forgotten”).
• Opt out of marketing communications at any time via the unsubscribe link in any email.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at flowzoneautomation@gmail.com. We will respond within 30 days.

9. Children’s Privacy

Our services are intended for business use by individuals 18 years of age or older. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: